Welcome to our FAQ page
We know choosing the right storage solution comes with questions, and we’re here to make the process as simple and stress-free as possible. Below you’ll find answers to the most common questions about our units, pricing, security, access, and more. If you don’t see what you’re looking for, our team is always happy to help—just reach out!
What are the office hours?
9:30am – 5:30pm
What are the access hours?
Access your unit at any time, 24/7.
Am I required to store long-term?
We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.
How do I pay my storage bill?
You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.
What documentation do I need to rent a unit?
A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.
What items am I not allowed to store?
You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.
What does 24-hour access entail?
24-hour access means that you have unrestricted entry to a facility or service at any time of the day, allowing you to use or access it around the clock.